SHIPPING & RETURNS

Thanks for your order.

We hope you will LOVE our 'naked soaps', ready for the bath.

No plastic or extra unnecessary wrapping here : )

Shipping

We aim to ship within a few days of receiving orders. Your items will be carefully wrapped with our eco-friendly silk paper, green wrap, linen thread and recycled cardboard. Where possible we will ship with Australia Post using tracked post.

Please, note that the shipping rates for items we sell are weight-based with an allowance included for packaging.

If you wish a special 'gift wrap', please make sure you will select this shipping option during check-out.

We are also happy to write a special note for the parcel's recipient. If we can add a little touch, a bit of poetry and do something nice, why won't we?

We hope you will enjoy your French BLISS product. We value your feedback and wish you have a great customer experience with us.

Please, contact us via email for our authorisation prior to returning any product. You may return most new items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please send returns by tracked post where possible to the following address:

French Bliss, POBox 20257, Nimbin - NSW 2480

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).